Technical Support

    If you are having trouble accessing features on the IntelŪ Education website, check below to see if you have the necessary system settings and software to view the material.

    Recommended system settings

    Popups

    If you don't get a response when you click a button or link, you may have a popup blocker in effect. You will need to allow your browser to show popup windows while you are visiting our site.

    Connection speed

    56k or faster

    Screen Resolution

    800 x 600 or greater

    Web Browsers
    Microsoft Windows*:
    Microsoft Internet Explorer* 7.0 or later version
    Mozilla Firefox* 3.0 or later version
    Mac OS*:
    Mozilla Firefox* 3.0 or later version
    Safari* 3.0 or later version
    Microsoft Windows*:
    IntelŪ PentiumŪ processor 200MHz or better
    Microsoft Windows* XP
    256MB or higher of RAM
    Mac OS*:
    Mac OS X* or later
    256MB or higher of RAM
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    Required software

    Some site features require specific software or browser plug-ins to be installed.

    PDF files of teacher materials Adobe Acrobat Reader* 4.0 or later version
    Videos One of the following:
    Microsoft MediaPlayer* 7.1 or later version
    RealOne*
    Apple QuickTime* 4.0 or later version
    Showing Evidence, Seeing Reason, Visual Ranking and Intel Education Help Guide Adobe Flash* Player* 8.0 or later version
    Assessing Projects and Intel Teach Elements short courses Adobe Flash* Player* 8.0 or later version, optimum screen resolution of 1024 x 768
    Designing Effective Projects A variety of file types may be included as part of a unit plan. Listed below are the file extensions you may encounter and a link to a viewer for each.

    .doc Microsoft Word Viewer*
    .pdf Adobe Acrobat Viewer*
    .ppt Microsoft PowerPoint Viewer*
    .pub Microsoft Publisher*
    .xls Microsoft Excel Viewer*
    .zip WinZip* or similar
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